Good to know

Delivery and returns.

Every painting is an original, priced all inclusive, and delivered insured to your door. Here is exactly what that means.

Delivery

Once it is signed, framed where framing is part of the order, and crated by hand, it ships fully insured, door to door. Allow about a week and a half to two weeks from your order for it to reach you in the United States.

Delivery cost

Insured delivery is included in the price of every painting and every commission. There is nothing to add at checkout.

Payment

Checkout is handled by Stripe, the same payment company used by most of the shops you already buy from. Rachel never sees your card details, and your statement will show Rachel Teeger Art. You can also pay by bank transfer if you prefer.

Bank transfer

Yes. Many collectors prefer a wire. Message Rachel before you order and she will send her banking details privately.

Certificate

Every painting comes with a signed certificate of authenticity.

If a painting arrives damaged

Every canvas ships fully insured, door to door. If anything has happened to it in transit, photograph it as it arrived and tell Rachel within seven days. She handles the claim with the courier and either restores the painting or refunds you in full. Because every canvas is an original rather than a stocked item, Rachel does not take returns for a change of mind, so please ask her anything you need before you buy. She answers personally.

Returns

Rachel does not take returns for a change of mind, because each canvas is an original rather than a stocked item. If you are unsure, ask before you buy: she sends close up photos of any canvas, and on your phone every painting page can hang the work on your own wall at true size.

US line: +1 (646) 526 9970